At Jack's, our top priority is customer satisfaction.
We accept returns within 30 days of purchase, with some exceptions.
The item must be returned NEW, UNUSED and show NO signs of wear.
The item must be returned in the original packaging with all parts, accessories and documentation.
A RETURN AUTHORIZATION FORM is required for all returns. Please contact Kristin at KristinJWW@gmail.com with any questions or approval.
Some items are available for EXCHANGE.
Certain items, such as special orders, drop-shipped items, and custom merchandise, may not be returnable or may be subject to a restocking fee.
All SALE items are final sale.